Common questions

Yes. With the Managed Linen Service, your linen stays yours and we manage its collection, laundering, quality checks and return. You can also retain usable existing linen and introduce hired replacements gradually, subject to an agreed plan.

With the Managed Linen Service, you own the linen and we manage it. With Full Linen Hire, we own and supply the linen and manage the ongoing service.

If you already own linen in good condition, the Managed Linen Service lets you keep using it. If you would prefer not to buy or own linen, Full Linen Hire may suit you better. We can talk it through with you.

Items are agreed with you individually. Tell us what you use, for example sheets, pillowcases and towels, and we will discuss what can be supplied.

Collections and clean returns are arranged around your requirements, with the items and schedule agreed with you before the service begins.

Quantities are recorded at each handover, when linen is collected and when clean linen is returned. This helps you track stock and identify shortfalls.

You contact us directly. We are your point of contact for stock, collection and delivery queries.

Yes. When your requirements change, we discuss stock and schedule adjustments with you directly.

Linen is checked before it is returned to you. If items are becoming worn, we discuss the options with you. With the Managed Linen Service, the linen remains yours, and you can choose to introduce hired replacements under an agreed plan.

Hospitality businesses, care homes and healthcare providers.

We work closely with our in-house textile engineer to consider your specifications, comfort and durability through frequent washing.

No. Each arrangement depends on the items, quantities and schedule you need, so we discuss the details with you individually.

Message us on LinkedIn with your organisation type, location, the linen items you use, whether you already own stock and your collection requirements.